Feedback & surveys
Customer satisfaction survey
A short customer satisfaction survey: an overall score, ratings for the parts that matter, whether they would buy again, and one open question.
What is in the form
- Overall, how satisfied are you with us? (1 to 5)
- Quality of the product or service (1 to 5)
- Helpfulness of our team (1 to 5)
- Value for money (1 to 5)
- Would you buy from us again? (yes or no)
- What did we do well?
- What should we do better? (long answer)
- Your email, if you would like a reply
It ends with a thank-you message you can edit.
After someone submits
This template comes without a workflow. Responses land in your dashboard, and you can add a step in the workflow editor: an approval by email, a post to Slack or Teams, a row in Notion or Airtable, or a webhook.
Make it yours
Change anything in the builder: nothing goes live until you publish.
