Build a form that emails the respondent a confirmation
Email each respondent the moment they submit, from your own address, with their answers in it.
- Sent from your own address
- Their answers in the email
- Different emails per answer
Free with your own Gmail, Outlook, SMTP, Mailgun or SES. Emailing respondents from the built-in sender, with nothing to connect, is part of Pro: $29/month, or $25 billed yearly.
- Connect your sender: Gmail, Outlook or Microsoft 365, your own SMTP server, Mailgun or Amazon SES. On Pro the built-in sender can email respondents too, with nothing to connect.
- Add an Email step to the form’s workflow, sent to the respondent’s email answer.
- Write the message with their answers dropped in, and publish. Every submission sends it.
No receipt means people email you to ask whether it worked. A confirmation answers that before they wonder.
From your address, not ours
The confirmation goes out from the sender you connected. It arrives in the respondent’s inbox as mail from you, replies come back to you, and it lands the way mail from you always has.
Their answers, in the email
Anything the form collected can go into the subject or the body: the name, the date they chose, the order lines, the total. A calculated value pipes in already formatted, so “Your quote: €1,240.00” reads as it did on the form.
You write it like any other email, with bold, italics, links and lists. No template to build, nobody to ask.
Different emails for different answers
An email is one step in a workflow, so it sits behind whatever logic you want. Route on an answer and send a different confirmation for each path: one for orders that need a deposit, another for the ones already paid; one for the region you serve, another that says you don’t, kindly.
Add a wait step and the same workflow sends a follow-up a day or a week later: a reminder, a “how did it go”, a nudge to complete the next thing.
What you can see afterwards
Every send is recorded in the submission’s workflow run, and when an email can’t be sent, the run shows why. So when someone says they never got it, you can look instead of guess.
Good for
Order and booking confirmations, event registrations, application receipts, quote requests, support intake, and any form where the respondent would otherwise wonder whether it went through.